A Transformative Moment for UK SMEs
The UK government has set out one of its most ambitious AI strategies to date. With AI adoption projected to add £400 billion to the economy by 2030, this isn’t just a story for big tech companies – it’s about ensuring every SME across the UK can seize this opportunity.
From Vision to Action
In January 2025, the Prime Minister confirmed that all 50 recommendations from the AI Opportunities Action Plan will be implemented. This marks a fundamental shift: the full weight of government backing AI adoption across the economy, with a particular focus on SMEs. The plan includes targeted programmes delivered through trade bodies, local business support networks, and trusted partners.
AI has the potential to boost productivity and drive innovation, especially in sectors where SMEs often face fragmented support and inconsistent journeys. For business support providers such as Exemplas, AI can free up human resource from administrative tasks, enabling them to focus on delivering impact. It can also help us understand the challenges SMEs face in real time, providing insights to shape growth strategies.
Where Policy Meets Practice
As announced in our previous blog, Exemplas and Meganexus have formed a strategic partnership to create a transformative impact on the UK’s business support ecosystem. The collaboration combines decades of frontline delivery expertise with cutting-edge technology to create an innovative, cohesive, and impactful support system for SMEs.
- Exemplas brings over 30 years of SME business support experience, having helped more than 600,000 SMEs nationwide.
- Meganexus delivers secure, AI-enabled platforms for public sector organisations.
Together, we’re building the infrastructure needed to turn government ambition into practical support.
Our Solution – The AI Business Engagement Tool
The partnership directly addresses the long-standing challenges identified in government policy. By integrating Exemplas’ deep understanding of SME needs with Meganexus’ powerful AI-driven platform, this new proposition will guide more businesses to the most relevant support more efficiently through personalised journeys and smarter triage:
- Solving Fragmented Services
Advanced voice agents and smart triage systems ensure SMEs are directed to the right support first time, creating the consistent national journey the government envisions. - Amplifying Advisor Impact
By automating initial screening and eligibility checks, advisors can focus on high-value interventions rather than admin – aligning perfectly with the government’s efficiency goals. - Real-Time Policy Insights
The platform captures SME needs and trends in real time, giving policymakers the data they need to refine and improve programmes continuously.
Technology That Delivers
Our solution combines multiple specialist AI agents for eligibility checks, suitability assessments, summary generation, and follow-up – creating a seamless, human-like experience with machine efficiency. With ISO 27001, ISO 9001, and Cyber Essentials Plus certifications, it meets the highest security standards for government partnerships. It scales effortlessly, handles large volumes, and provides immediate triage and guidance for SMEs nationwide.
Aligned with National Strategy
This isn’t just a business solution, it’s infrastructure for the government’s Industrial Strategy. As regional AI adoption hubs launch in 2026 and programmes expand to integrate AI into professional and business services, our platform can provide the backbone for delivering these initiatives efficiently and effectively.
The Bottom Line
The UK government’s vision is clear: AI adoption will drive £400bn of economic growth by 2030. Success depends on ensuring SMEs aren’t left behind. Our partnership delivers the intelligent infrastructure needed to turn policy ambition into practical support, creating a consistent, efficient, and personalised business support ecosystem.
For Combined Authorities, Growth Hubs, and regional partners, this is how you deliver on the government’s AI strategy while solving operational challenges every day.